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Unified Commerce OS for Growing Retail and Commerce Chains

One Platform. Every Retail Scenario.

From product management to delivery, CRM to analytics — discover how StoreHive handles every aspect of your retail business in one unified system.

20+ Core Use Cases
6+ Industries Supported
Scale 10 to 10,000+ Orders

Core Retail Operations

Product & Catalog Management

  • Add, edit, and organize unlimited products
  • Category and collection management
  • Variants (size, color, weight)
  • Bulk upload/import
  • Barcode and SKU generation
  • Product images and media handling
  • Price lists and multi-price support

Inventory & Stock Operations

  • Real-time stock tracking across all channels
  • Manual stock adjustments
  • Multi-location inventory management
  • Batch and expiry management
  • Low-stock alerts and notifications
  • Stock transfers between branches
  • Supplier and purchase stock entries

Order Management

  • Unified orders from online + offline channels
  • Offline walk-in orders via POS
  • Online orders from ministore/website
  • Order editing and modifications
  • Order cancellation workflows
  • Returns and exchange processing
  • Order timeline & audit trail
  • GST-compliant invoice generation

Omnichannel & Digital Commerce

Online Store & QR Ordering

  • Customer-facing web store
  • Ministore (WhatsApp shareable links)
  • QR menu/QR catalog for self-service
  • QR self-checkout for cafes/restaurants
  • Guest checkout support
  • SEO-ready product pages

Payment Processing

  • Built-in Razorpay integration
  • UPI, wallets, cards, net banking
  • Cash on Delivery (COD) support
  • Payment status tracking
  • Automatic reconciliation

Delivery OS & Dispatch

  • Custom delivery partner app
  • Accept/reject delivery jobs
  • Route optimization
  • Live delivery tracking
  • Auto-assign delivery rules
  • Zone-based delivery pricing
  • COD collection tracking
  • Delivery performance analytics

Customer & Marketing

Customer CRM & Engagement

  • Customer profiles and order history
  • Saved addresses and preferences
  • Customer segmentation (new/returning/VIP)
  • Loyalty program integration
  • Personalized offers
  • Feedback collection

Marketing & Promotions

  • Discount codes and coupons
  • Automatic discount rules
  • Festival/seasonal campaigns
  • WhatsApp/SMS broadcasting
  • Cart abandonment reminders
  • Upsell/cross-sell suggestions

Operations & Team Management

Staff & Operations

  • Staff accounts & role-based permissions
  • Packing & picking workflows
  • Task assignment
  • Cashier dashboard for POS
  • Activity logs & device tracking

Multi-Store & Franchise

  • Branch-level product visibility
  • Central catalog control
  • Unified multi-store inventory
  • Inter-branch stock transfers
  • Centralized reporting
  • Store-level permissions
  • Multi-outlet delivery assignment

Finance & Analytics

Finance & Settlement

  • Automated payouts tracking
  • Per-order cost calculations
  • Commission settings
  • Refund processing
  • COD vs online reconciliation
  • Expense management
  • P&L tracking

Analytics & Reporting

  • Daily/weekly/monthly sales dashboard
  • Category performance analysis
  • Profitability insights
  • Customer behavior analytics
  • Inventory valuation & dead stock reports
  • Delivery performance metrics
  • Custom report builder

Compliance & Billing

  • GST-compliant invoicing
  • HSN/SAC code management
  • Tax slabs and exemption handling
  • Automatic GST calculations
  • GSTR report preparation

Advanced Capabilities

Custom Workflows & Automation

  • Custom order fulfillment workflows
  • Automated task assignment
  • Custom approval processes
  • Workflow triggers and actions
  • Business rule automation
  • Custom notification settings

Marketplace Integration (Coming Soon)

  • ONDC integration for national reach
  • Multi-marketplace product sync
  • Unified inventory across marketplaces
  • Centralized order management
  • Automated pricing updates
  • Performance analytics per marketplace

QR & Contactless Commerce

  • QR code for product catalogs
  • Table-side QR ordering for restaurants
  • QR-based self-checkout
  • Contactless payment via QR
  • Custom QR landing pages
  • QR analytics and tracking

Industry-Specific Solutions

Tailored workflows for every type of retail business — from grocery stores to electronics shops

Grocery & Supermarkets

  • High SKU management (1000s of products)
  • Weight-based pricing for fruits/vegetables
  • Product substitutions
  • Batch tracking for perishables
  • Quick checkout for high-volume sales

Pharmacy & Healthcare

  • Batch and expiry date tracking
  • Prescription management
  • Medical delivery with compliance
  • Temperature-sensitive handling
  • Stock alerts for critical medicines

Apparel & Footwear

  • Size and color variants
  • Exchange-first workflows
  • Visual merchandising
  • Seasonal inventory planning
  • Fashion collection management

Restaurants & Cafes

  • QR code table ordering
  • Menu management
  • Kitchen order tickets (KOT)
  • Table management
  • Custom order notes and modifications

Electronics Stores

  • Serial number tracking
  • Warranty management
  • High-value product security
  • Product demonstrations tracking
  • Extended warranty sales

Bakeries & Custom Orders

  • Scheduled/pre-orders
  • Custom cake designs
  • Production planning
  • Delivery time slots
  • Special occasion reminders

WhatsApp-First Businesses

  • Product sharing — Share products directly to WhatsApp
  • Ministore checkouts — Shareable links for instant purchases
  • Payment links — UPI payment requests via WhatsApp
  • Delivery assignment — Coordinate deliveries via WhatsApp
  • Inventory sync — Real-time stock updates

Omnichannel Commerce

  • Unified catalog — Same products online + offline
  • Common inventory pool — Real-time sync across channels
  • Cross-channel tracking — See all orders in one place
  • Click & collect — Buy online, pickup in-store
  • Return anywhere — Flexible return policies

A Complete Unified Commerce OS

All these capabilities in one platform — scalable from small shops to enterprise retail chains

Selling
Online + Offline
Inventory
Multi-location
Delivery
Custom OS
CRM
Customer 360°
Marketing
Promotions & Campaigns
Finance
GST & P&L
Staff
Role-based Access
Analytics
Custom Reports