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Order Management System

Order Management System for Indian Businesses

One dashboard for all your orders. Website, WhatsApp, and manual/phone sales — in one place with integrated Shiprocket shipping and GST invoicing. (Marketplace sync coming soon.)

Order Chaos When You Sell on Multiple Channels

Selling on website + WhatsApp + marketplaces? Here's what most businesses experience:

Checking 5 different apps/websites for new orders
Manually copying order details to shipping partners
Forgetting to update customers on order status
Missing orders during peak sale days
Creating invoices separately in Tally or Zoho
No clear view of which orders are pending, shipped, or delivered

How StoreHive Manages All Your Orders

Every order, every channel, every status — in one unified view.

Unified Order Dashboard

All orders from all channels appear in one list. Filter by status, date, channel, or customer. Never miss an order.

Integrated Shipping

Connect Shiprocket (17+ couriers incl. Delhivery). Compare rates, book shipments, generate labels & AWBs, and track — all in-app.

Order Status Updates

Share order & shipment updates with customers over WhatsApp/SMS as orders move through fulfillment.

Returns & Refunds

Built-in returns and exchange workflow with refund processing.

COD Support

Accept COD orders and track their status through fulfillment.

Order Analytics

See order trends, channel performance, delivery SLAs, and RTO rates. Data to improve operations.

Orders + Inventory + GST — All Connected

StoreHive connects orders with the rest of your business automatically:

Inventory auto-deducts on order

No manual stock updates. Order placed = inventory reduced across all channels.

GST invoice auto-generated

Every order creates a compliant invoice with HSN codes and CGST/SGST/IGST breakdowns.

Customer profile auto-updated

Order history, preferences, and lifetime value tracked automatically.

Shipping booked in one click

Select courier, print label, schedule pickup — without leaving the order page.

Frequently Asked Questions

Can StoreHive manage orders from multiple sales channels?

StoreHive centralizes orders from your website, WhatsApp MiniStore, and manual/phone (in-person) sales into one unified dashboard. Marketplace integrations (Amazon, Flipkart, etc.) are on our roadmap.

How does shipping integration work?

StoreHive integrates with Shiprocket — which itself aggregates 17+ couriers including Delhivery — so you can compare rates, book shipments, generate labels and AWBs, and track deliveries from your order dashboard.

Are order invoices GST-compliant?

Yes, orders generate GST-compliant invoices with proper HSN codes and CGST/SGST/IGST breakdowns. (E-invoicing/IRN generation is on our roadmap.)

Can customers track their orders?

You can share order and shipment updates with customers over WhatsApp/SMS, and customers can track shipments via the courier’s tracking. (Fully automated status messaging at every stage is on our roadmap.)

How does StoreHive handle COD orders?

StoreHive supports COD (Cash on Delivery) as a payment method on orders, with status tracking through fulfillment. (COD verification calls, courier remittance tracking, and automatic reconciliation are on our roadmap.)

Streamline Your Order Operations

Stop juggling multiple order dashboards. Manage everything from one place.